Privacy Policy

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

When you visit or make a purchase from Void Apparel, we may collect:

Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party providers)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and customer experience
• Prevent fraud and unauthorized transactions
• Send marketing emails (only if you opt in)

We do not sell your personal information.

3. Payment Security

All payments are processed securely through trusted third-party payment providers such as:

• Shopify Payments
• Stripe
• PayPal
• Affirm (if applicable)

We do not store full credit card numbers on our servers.

4. Cookies & Tracking

Void Apparel uses cookies and similar tracking technologies to:

• Remember your preferences
• Analyze site traffic
• Improve performance
• Support advertising and remarketing

You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Third-Party Services

We may share limited information with trusted third parties such as:

• Shipping carriers
• Payment processors
• Email marketing platforms
• Analytics providers (e.g., Google Analytics)

These third parties only receive the information necessary to perform their services.

6. Your Rights (Canada & International)

If you are located in Canada or other jurisdictions with privacy laws, you have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to:

• Complete transactions
• Comply with legal obligations
• Resolve disputes

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Destruction

However, no internet transmission is 100% secure.

9. Children’s Privacy

Void Apparel does not knowingly collect personal information from individuals under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

Void Apparel
Email: design@voidstudio.ca
Website: voidstudio.ca